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Bank discovers significant loopholes in cybersecurity coverage

Challenge: A global bank was experiencing constant account takeover attacks. Their automated detection tool wasn’t equipped to spot sophisticated attacks. Attacks were primarily occurring on mobile devices.

Solution: The bank discovered their existing tool missed 10% of fraudulent traffic.

  • 99% of threats were mitigated in real time
  • 48M user accounts protected monthly
  • 99.5% high‐risk traffic mitigation

1. Digital Banking Report.

2. Zendesk Customer Experience Trends Report.

3. Insider Intelligence. February 2, 2022.