At Mastercard, we offer and support market-leading loyalty programs that allow you to earn points or rewards for purchases made with your eligible Mastercard card and to redeem those points or rewards for promotions, discounts, cashback, rebates, sweepstakes, special offers or other benefits (“Programs”). We recommend that you read this notice together with Mastercard's Global Privacy Notice.
This privacy notice (“Notice”) describes how Mastercard International Incorporated and its affiliates (collectively “Mastercard”, “us” or “we”) process Personal Information in connection with our Programs. “Personal Information” means any information relating to an identified or identifiable individual (“you”).
This Notice does not cover the processing by Mastercard in the context of other programs such as the priceless.com website. Please refer to the Priceless privacy notice for information about how we process your Personal Information when you use priceless.com. This Notice also does not cover the processing where we act on behalf of and under the instructions of financial institutions (e.g., the bank that issued your Mastercard card), merchants and other partners which act as data controllers, including for processing payment transactions. Please refer to their privacy notices for information about the processing of your Personal Information in such cases.
Under the Programs, we collect the following types of Personal Information relating to you:
We obtain the above categories of Personal Information from various sources: from third parties such as financial institutions, loyalty program operators and merchants, directly from you, or from your interaction with cookies and similar technologies. Depending on applicable law, some of this information may qualify as sensitive Personal Information.
We may use your Personal Information for the purposes set out below. Depending on the country in which you are located, we will only process your Personal Information when we have a legal basis for the processing, as identified in the table below. However, please note that even though this table does not list consent as a legal basis for each processing activity, in some countries consent is the only or most appropriate legal basis for the processing of Personal Information, and in those countries we rely on consent for all processing activities.
|
|
Determine eligibility to receive offers in connection with your card type as well as to identify transactions that may qualify for a point or reward. |
|
Create and manage your Program account(s), provide our services, communicate with you about the Programs and respond to your inquiries. |
|
Process and fulfil purchases made on or through a Program. |
|
Protect against and prevent fraud and (cyber) threats, unauthorized transactions, abuse of the Programs, claims and other liabilities. |
|
Send you push notifications and marketing communications about the Programs (including contests, sweepstakes, and any other marketing activities). |
|
Analyze your preferences, spending patterns, interests, use of and interaction with the Programs to provide you with relevant offers, personalized content and personalized recommendations in connection with a Program (e.g., we may present you offers that are in your geographic range or based on your purchase history). |
|
Operate, evaluate, and improve our products and services, including the effectiveness of our offers and campaigns, and analyze our Program websites, mobile apps and any other digital assets to facilitate their functionality. |
|
Anonymize Personal Information and prepare aggregated reports for internal analysis and to advise our financial institutions, merchants and other customers and partners in relation to spending patterns, fraud, and other insights. |
|
Enforce applicable terms of use or as necessary to establish, exercise and defend legal rights. |
|
Comply with applicable laws or as requested by any judicial process, law enforcement or governmental agency having or claiming jurisdiction over Mastercard. |
|
Comply with industry standards and our policies. |
|
We may share your Personal Information:
You have certain rights and choices regarding the Personal Information we maintain about you. For more information about how to submit a request to exercise your rights to your Personal Information, or your right to contact us, or to learn more about how we share, transfer, retain or protect your Personal Information, please refer to “Your Rights and Choices” in our Global Privacy Notice. You can exercise your rights to opt out of our processing of Personal Information by emailing us at: privacyanddataprotection@mastercard.com. Please indicate the name of the Program your request is about in the subject of your email.
This Notice provides further information about certain aspects of the processing of Personal information covered by our Global Privacy Notice. For enquiries about your Mastercard card and your purchases, please contact your financial institution or merchant. More information about how to contact them can be found on their websites.